Overview

This website is operated by THE MODERN ROSE. Throughout the site, the terms “we”, “us” and “our” refer to THE MODERN ROSE. THE MODERN ROSE offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms & Conditions are considered an offer, acceptance is expressly limited to these Terms & Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Privacy

THE MODERN ROSE is committed to protecting our customers’ privacy. We feel it is important that you fully understand the Terms & Conditions under which we use the information we gather from you through the use of our website located at URL https://www.themodern-rose.com/ We will never share your personal information with anyone except as described in this Policy.

Security

THE MODERN ROSE makes browsing and shopping easy, convenient, and safe. Any private information submitted to us (including credit card numbers, names, addresses, and telephone numbers) is encrypted using SSL (secure socket layer) technology ensuring that private information cannot be read as it crosses the Internet. THE MODERN ROSE does not store any credit card information on our website, so your billing information is not accessible by others.

Cookies

Our site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.

Age verification

The Modern Rose is intended for use by individuals 18 years of age or older. Users under the age of 18 must get the assistance of a parent or guardian to use this site, specifically with regards to purchasing and payment processing.

Termination

The Modern Rose may, in its sole discretion, terminate your account or your use of site at any time if you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service. We also may terminate this agreement at any time without notice and you are personally liable for all the amounts due up to and prior to the date of termination.

Product & pricing

The Modern Rose attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the images and colours that appear on our site are the same as the actual product at the store. All of our floral products are hand designed and are hand-made and contain fresh flowers. That being the case, certain flowers and accessories may not be available and may be subject for replacement. We reserve the right to discontinue any product at any time depending on its availability.

Payment method

You may pay your orders online thru debit and credit cards (Visa, MasterCard, American Express)

Billing & delivery address

We will verify the accuracy and completeness of the billing information provided for all purchases made at our store. We reserve the right to refuse any order with incomplete details. We require a recipient’s address and contact information to ensure correct delivery.

Delivery

All orders placed on this site are subject to seasonal availability of flowers. As such you agree to substitutions that may be necessary to arrange a comparable product. The products will be delivered according to the delivery schedule and instructions provided with the order.

Delayed delivery

We will always do our best to deliver your order within the time slot requested. Please note that delays may occur. We may need to move the order to a later time slot if we are unable to reach the recipient. If your order is delayed by less than 6 hours after the end of your time slot you may not be eligible for a full refund. If your order is delayed by more than 6 hours after the end of your time slot you will be eligible for a full refund. This is not valid for orders delayed for reasons outside of our control, including but not limited to a) An incorrect address was provided, b) an incorrect recipient information; c) Recipient not answering in a timely manner; d) Recipient was not available to receive the order; and e) Certain establishments or areas not accepting our delivery.

Contact information

If you have any question about this Terms & Conditions, the practices of this site, or your dealings with this site, please whatsapp us at (number to be shared later )